Articles

 500 Internal Server Error help

First remember that “Internal Server Error” does not mean a server problem. It implies an...

 Can I access my MySQL database remotely?

Unfortunately our shared/cloud hosting packages do not come with remote MySQL access, remote...

 Common Error Page Codes

What are Error Codes? These numbered error codes are how the server tells website visitors about...

 How do I create a MySQL database, a user, and then delete if needed?

Your cPanel allows you to easily create a MySQL database, database users, and assign database...

 How do I reset my cPanel password?

To reset your cPanel password, login to your client area, secure.provider.lk;   1. Click...

 How to add a DNS record with the Zone Editor in cPanel?

You have to first login in to your cPanel, and start on the home screen. Now let's learn how to...

 How to create a Domain Alias in cPanel?

A domain alias is useful when you have additional domain names that you want people to be able to...

 How to create additional FTP accounts in cPanel?

An additional FTP accounts are helpful if you want to provide limited access for your developer...

 How to create an email account?

To create an email account:1. Login to cPanel and click Email Accounts.2. Fill in the name you...

 How to enable CloudFlare on my domain name?

Note: We do not recommend users to point the nameservers of the domain names to CloudFlare if the...

 How to enable automatic redirection to HTTPS for all visitors?

If you have already purchased a SSL for your website and installed it, you can automatically...

 How to fix 503 Service Unavailable error?

If you're seeing 503 Service Unavailable errors in your website, this means PHP processes are...

 How to generate a CSR?

A CSR or Certificate Signing request is a block of encrypted text that can be generated in order...

 Message discarded notification

If you have received a bounce email with the following error, you have to make sure you are...

 My AutoSSL does not work

If you have purchased AutoSSL service with your package OR if your package comes with AutoSSL...

 What are the differences between alias, addon, and sub domains?

Subdomain A subdomain is a second website, with its own unique content, but there is no new...

 What is an addon domain and how to create an Addon Domain?

An Addon Domain   An addon domain is a fully functional domain that can be created from within...

 What should I do if my website/cPanel does not load?

If your website or cPanel does not load, it's possible your IP is blocked by the server firewall....

 cPanel Getting Started Guide

The cPanel web hosting software is an easy-to-use, feature-rich tool for managing your website....