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There really is no difference; your web root (where you upload your web site files to) is the...
How to change the primary domain name of my hosting package?In any Linux, Cloud or Windows hosting package, primary domain name is used as the unique...
How to get the fastest support for your technical inquiries?We provide our technical support services in English and Sinhala twenty-four hours per day every...
I have not received my account Account Information emailIf you have not received your Welcome email, please ensure that you have no Spam filters in place...
My website does not load, how to know whether my website is truly down?Is this truly a server downtime or just a connectivity OR other issue related to only you?...
Provider.lk Backups PolicyTBC
Resources limit is reached notificationA shared web hosting service refers to a web hosting service where many websites reside on one...
Shared, VPS and Dedicated ServersOnce you have developed a website or got it done from a web designing firm, you have to register...
What is DNS Propagation? Why does it take so long to update?DNS stands for Domain Name System and is essentially the act of converting your domain name into...
What is malware and how can we prevent it?Malware is an abbreviated term meaning “malicious software.” This is software that is...
When to move from shared hosting to VPS or dedicated hosting?You can move from Shared hosting to VPS hosting or dedicated server hosting in any of the...
Why emails are automatically marked as spam?Every recipient server (Hotmail, Gmail, Yahoo mail ,etc) is different and may apply different...
Windows or Linux Hosting Package?Our Windows hosting and Linux Hosting Packages operate on different operating systems. They...
