Unfortunately, our shared and cloud hosting packages do not include remote MySQL access, as such access is blocked at the firewall level. The MySQL database service provided with these packages is a free add-on intended for use exclusively with the hosted website or script. As a result, remote access should not be necessary. Enabling it could lead to service misuse, as some users might attempt to use this free add-on as a substitute for enterprise-level remote database hosting.
If you need to manage databases or execute SQL queries, you can use phpMyAdmin, which is available within your cPanel. phpMyAdmin supports a wide range of operations for both MySQL and MariaDB. Common tasks such as managing databases, tables, columns, relationships, indexes, users, and permissions can be performed through its user-friendly interface. You also have the option to execute SQL statements directly as needed.
If you want to access your MySQL databases remotely or use them with local point-of-sale (POS) systems, ERP software, or inventory apps, consider choosing a managed MySQL database hosting package.