If you cannot find your hosting account information email, please first check your Spam or Junk folder to ensure our emails are not being marked as Spam/Junk.
You can also view all emails sent from our system by following these steps:
- Log in to the WHMCS Client Area at https://secure.provider.lk/.
- Click "Hello, YOURNAME" in the top-right corner.
- Select "Email History" from the dropdown menu.
- Review the list of emails that have been sent to your registered email address to locate the hosting account information email.
If the hosting account information email is not listed in your "Email History", please open a Technical Support ticket. Our team will be happy to resend the email.
