If you are getting a 500 Internal Server Error, it means that there is a problem with the resource you are looking for, and it cannot be displayed.
If this error comes after you install an application like WordPress, Joomla, Drupal, etc., then you may need to reset FastCGI on your account using the steps below.
- Click on the Websites & Domains tab.
- Click on the domain name near the bottom of the page.
- Uncheck the box next to PHP support.
- Click OK. This will take you back to the Websites & Domains tab.
- Click on your domain name again.
- Check the box next to PHP support.
- Click OK again.
- Refresh your page CTRL+F5.
If its not the case or if it does not resolve the issue, please enable detailed errors. To display error details, you need to:
- Edit your web.config file
- Insert the following line of code: <httpErrors errorMode="Detailed" /> just before </system.webServer> tag
- Save the file
- Refresh web page to see error details
If this does not solve your problem, please contact Provider.lk technical support.
